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Hackers and data breaches can damage your reputation and cost you thousands. We take proactive security measures such as:
Regular scans identify and remove malicious software that could compromise your Shopify store. By continuously monitoring for threats, we immediately detect and eliminate any malware, ensuring your website remains secure and your data is protected. These scans are essential for preventing unauthorized access and maintaining the integrity of your store.
SSL (Secure Socket Layer) checks tell whether your customer's data is encrypted during transmission or not. We verify that your SSL certificates are up-to-date and correctly configured, providing a secure connection between your store and your customers. This not only protects sensitive information but also boosts customer trust and confidence in your online business.
Firewalls act as a barrier between your internal network and external sources. It filters out malicious traffic and unauthorized access attempts. We regularly update your firewall settings to adapt to new threats and vulnerabilities. This proactive approach helps block potential threats before they can cause harm to keep your store safe and secure.
We maintain the websites of top-tier companies to make their online presence impeccable, and their business operations run effortlessly.
We understand that any disruption to your Shopify store can mean lost sales and frustrated customers. That’s why we take a careful and strategic approach to updates and maintenance. Our Shopify support and maintenance services ensure your store remains fully operational while we make necessary improvements:
Before applying updates, we test all changes in a secure staging environment. This allows us to identify and resolve any potential conflicts or issues before they impact your live store.
We work around your business hours to schedule updates during low-traffic periods, minimizing the risk of downtime and disruptions.
Instead of making large-scale changes all at once, we implement updates incrementally to ensure a smooth transition without breaking functionality.
We continuously monitor your store for performance and security issues, addressing any concerns proactively to prevent major disruptions.
If an issue arises during an update, we have a rollback plan in place to quickly restore your previous settings so that it impacts minimally on your customers.
Handling Shopify is not that easy, but we have aced it.
Websites Maintained
Happy Clients
Years of Knowledge
Customer Retention Rate of Sites
This wouldn’t be a problem if you had partnered with us. We work till your store stays up and running all the time. We handle updates, security, and performance optimization, so you never lose sales due to downtime. Stay stress-free with our support!
Tricky checkout can lead to abandoned carts and missed sales opportunities. We can help you fix any payment gateway malfunctions, incorrect tax calculations, shipping problems, and frustrating cart abandonment issues. We carefully review your checkout process to find what's causing any bumps along the way. We respond quickly and effectively to ensure everything runs like clockwork.
We work on strategies to win back those customers who leave their carts behind without checking out. Our all-around approach guarantees a smooth checkout experience that makes your customers happy. This not only makes your experience better but also helps boost your conversion rates and sales.
We want our clients to get everything they need related to support and maintenance, and to cater to this, we offer a comprehensive range of services, including:
Keeping your Shopify platform and theme updated is important for security and performance. We apply the latest updates, ensuring compatibility with apps and preventing vulnerabilities. Regular updates also introduce new features and improvements that can enhance the functionality and user experience of your store.
A slow website leads to lost sales. We optimize speed by compressing images and utilizing advanced caching methods to enhance site performance. We try our best to ensure your store loads quickly and provide a smooth and enjoyable experience for your customers. This can lead to higher conversion rates.
We perform regular security audits, install firewalls, and scan for malware to safeguard your online store from potential cyber threats. By implementing strong security measures such as two-factor authentication, SSL certificates, and intrusion detection systems, we protect your data and your customers' information.
Technical glitches can frustrate customers, which can make them leave your site within a few seconds and buy from somewhere else. We diagnose and fix errors quickly to make it functional smoothly across all devices. We can identify and resolve issues promptly so your store remains operational and user-friendly at all times.
With mobile commerce on the rise, having a fully responsive site is crucial. We test and optimize your store to ensure it looks great and functions seamlessly on all screen sizes. Our enhancements focus on user experience, and we make sure your store is easy to navigate and shop from on smartphones, tablets, and desktops.
Unexpected data loss can be disastrous. We provide automatic backups to protect your important data and a quick restore process to minimize downtime in case of an issue. With our backup solutions, you don’t have to stress over data loss because it is secure and easily recoverable. Also, we will stay in touch with you to give support and monitor it to make it work all the time without disruption.
Shopify apps enhance functionality, but outdated or conflicting apps can slow down your store. We manage, update, and optimize your app ecosystem for seamless operation. Our team ensures that all apps are compatible and functioning correctly, adding value to your store without compromising performance. This approach guarantees a smooth and efficient shopping experience for your customers.
Ranking high in search engines can significantly impact your traffic and sales. We optimize meta tags, improve site structure, and ensure your content is SEO-friendly to attract more customers. Regular content updates and SEO practices help boost your store's visibility, drive more organic traffic, and increase sales potential.
Issues can arise at any time. We provide emergency support, and it is available 24/7 to fix critical problems rapidly, minimize downtime, and keep your store operational. We deliver timely and effective solutions to urgent matters, allowing your business to continue its operations seamlessly and without disruptions.
A delay of just one second in page loading time can result in a significant decrease in conversion rates, potentially reaching as much as 20%. If your store is sluggish, come to us to get:
Compressing and resizing images without compromising quality maintains fast load times. We ensure that all images on your site are optimized to reduce file sizes and improve your website's performance. By using advanced compression techniques like lossless compression and modern image formats such as WebP, we maintain the appearance of your images while significantly speeding up your site. This results in a smoother and more enjoyable browsing experience for your customers.
Removing redundant code that slows down your site should be done for optimal performance. We carefully review and clean up the codebase to eliminate any unnecessary or outdated code. This process helps streamline your website’s operations, reduce load times, and improve overall efficiency. With a cleaner codebase, your site will run more smoothly. This provides a faster and more responsive experience for your visitors, which can boost user satisfaction and retention.
Implementing advanced caching strategies can store frequently accessed data for faster load times. We set up caching mechanisms that save and retrieve data efficiently, minimizing server load and speeding up your website. By caching elements like images, scripts, and content, we reduce the time it takes for your site to load to enhance the user experience. This leads to quicker access to your content and a more seamless shopping experience for people.
Broken links and 404 errors can irritate customers, harm SEO, and lead to lost sales. With our Shopify website maintenance services, you can keep all links on your store functional and correctly redirect users to the right pages. Here’s how we resolve these issues:
We perform routine scans to detect broken links and outdated URLs across your store and check if all pathways lead to the right destinations. This helps maintain a seamless user experience.
We set up 301 redirects to guide visitors from old or non-existent pages to relevant, working pages. We do this so that they can find what they're looking for without encountering errors.
We ensure that all internal links within your content, product pages, and blog posts point to active pages. This keeps your website’s navigation smooth and user-friendly.
If outbound links lead to non-existent pages, we update or replace them with relevant sources. This maintains the credibility and reliability of your site’s content.
Instead of showing a standard 404 error, we create a custom error page with helpful navigation links to keep visitors engaged and guide them back to relevant content.
We continuously track your website for new broken links, ensuring a smooth browsing experience for your customers and preventing potential frustration caused by dead links.
Updating your Shopify theme or adding new apps can sometimes cause unexpected anomalies. We test and resolve compatibility issues to ensure all installed apps and customizations work perfectly with your store’s theme.
Theme Updates Breaking Custom Code
App Conflicts Slowing Down Site Performance
Third-Party Apps Not Displaying Correctly
Outdated Apps Causing Bugs
Navigation & Layout Issues Post-Theme Update
SEO Disruptions from Theme or App Updates
Maintenance is something that shouldn’t be neglected as you could face several consequences due to it.
If product plugins are not properly maintained, your Shopify store may suffer from reduced functionality. Features may not work as intended, and customers may experience issues customizing or purchasing products. This can lead to a frustrating user experience, driving potential buyers away. We keep plugins up-to-date and compatible with your store's theme and other apps to maintain a seamless and efficient shopping experience.
Technical issues with product plugins can lead to decreased sales. If customers encounter errors or slow loading times when trying to customize or purchase products, they are likely to abandon their carts. We make your plugins function correctly to provide a smooth user experience that retains customers and maximizes sales. We do regular maintenance and prompt troubleshooting to prevent these issues and keep your store running smoothly.
Maintaining outdated or problematic product plugins can lead to operational inefficiencies. Instead of focusing on core business activities and growth initiatives, you may find yourself spending more time addressing technical issues. This diversion of resources can hinder your business's progress. We audit consistently and update your plugins to streamline operations so that you don’t have to concentrate on anything other than growing your store and improving customer satisfaction.
Frequent technical issues can lead to negative reviews and decreased customer satisfaction. Customers may lose trust in your brand and seek alternatives. We don’t let this happen. We proactively monitor and maintain your Shopify store to ensure a smooth and reliable shopping experience. Our team quickly identifies and resolves any technical issues, minimizing disruptions and keeping your customers happy. By providing consistent, high-quality service, we help maintain customer trust and loyalty.
Can’t believe what we say? Then, look at the reviews that our previous clients have given to us.
Before working with this team, my Shopify store was very slow. Customers were leaving before pages even loaded. After their Shopify support and maintenance services, my store now runs at lightning speed. Sales have increased, and customer experience has improved dramatically. They also give me suggestions on how to further enhance my store's performance and customer engagement. Highly recommend!
Noah Adams
My checkout system suddenly stopped working, and I was losing sales by the minute. Thankfully, I found these Shopify experts. They identified that the issue was in the payment gateway integration and fixed that issue within hours. Their emergency support is what I trust the most—I wouldn’t trust anyone else with my store’s maintenance now!
Jacob Albert
I have used several Shopify maintenance services, but none of them compare to this one. They are responsive, knowledgeable, and always put in extra effort, which I usually didn’t find in others. They also provided me with free changes to the store, for which I would have had to hire another service. My store is running better than ever, and I never have to worry about technical issues slowing me down.
Luis Cook
My Shopify store was struggling to rank on Google. Their SEO experts fixed broken links, optimized my meta tags, and made speed improvements, which I didn’t know existed on websites. Their team was really friendly, and they promptly replied to my questions. Now, I’m getting more organic traffic and higher conversions. So grateful for their work!
Jullie Robertz
Running a business is hard enough without dealing with technical problems. Just because of them, my store is secure, optimized, and running smoothly 24/7. They quickly diagnose and resolve issues, and it is my tried and tested. I called them in urgency many times. They kept everything operational and user-friendly. Worth every penny for the peace of mind and seamless functionality it brings.
Angelina D’cruz
Every time I have had a Shopify issue, their team responds quickly and resolves it efficiently. They are friendly, knowledgeable, and genuinely care about helping their clients. The quality and reliability of their service make them an indispensable part of my success. I can’t imagine running my Shopify store without their support.
Tommy Sprouse
My Shopify store wasn’t displaying properly on mobile devices. I was losing my customers frequently. They optimized my site’s responsiveness, and now it looks perfect on all screen sizes. They also restructured my site’s navigation to make it more user-friendly, which wasn’t the part of the service that I hired them for. My mobile sales have gone up significantly!
Ellie Jasper
I had several outdated apps that were causing conflicts on my site. Shopifyecom quickly identified the problem. Their team updated my integrations and cleaned up my store’s backend. They even provided proactive maintenance to prevent future issues. Everything runs smoothly now, and I have no more app issues. Thank you so much for the help!
Cybil Drake
To make it easier for you, we have answered the questions that people often asked from our team.
