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When a client purchases a service from Shopify Ecom Solutions, they agree to the Legal Contract Binding, which includes handling responses to legal notices related to Trademark Services, Patents, and Lawsuits. If a customer decides to close their business, they are responsible for submitting the required cancellation documents to remove their legal name from the business records. This safeguards the business owner from any legal liabilities tied to the infringing business name. If the customer fails to provide the cancellation documentation, Shopify Ecom Solutions will not be held liable and assumes no responsibility for any legal damages incurred by the business owner due to the infringement issue.
The allotted number of revisions is based on your selected package and you can demand as much revisions as stated in your package details. We focus on providing the best services to our customers and will continue revising until your needs is met. You are not liable to pay additional price if the design concepts are not changed. You will have your revised design in 48 hours.
Any changes/revisions requested after the logo designs are finalized will be treated as a new order and charged separately.
Shopify Ecom Solutions’s refund policy will be nil if;
Note: Shopify Ecom Solutions holds all rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Shopify Ecom Solutions. The company will be the rightful owner of the designs.
To claim your refund in accordance with our refund policy, follow the following steps:
You can claim your refund by:
As soon as we receive your refund request, we will respond to it at our earliest, once the required analysis is completed, we will initiate the process.
After you have received your refund, you will not have any rights to any designs submitted by Shopify Ecom Solutions, the information will be submitted the Copyright Acquisition of the Government Copyright Agencies to maintain legality.
We do our best to meet your requirements and our designers do their best to fulfill your expectations.
We believe in providing best designs and each of our designs is well researched and well crafted.
Shopify Ecom Solutions keeps the records of finalized designs so that in case of any misplaced order, you will be provided the exact file. However, files extraction will be charged additionally.
Our customer support is present 24/7 to answer all of your concerns and queries, our team will answer your concerns anytime and every time.